Why Us?

Why Outsource to Netstat Solution?

Proactive:

• Regularly scheduled onsite visits by IT Professional(s)
• Maintenance checklist and documentation that ensures consistent service delivery
• Thorough documentation of your network
• Your business goals are what direct our efforts
• Server maintenance and troubleshooting
• Workstation maintenance and troubleshooting
• Virus Protection and Microsoft OS updates

Available:

• Multiple IT Professionals
• 24hours /7days a week /365days yearly (Always available)
• Never Sick and Never on Vacation
• Emergency response time of 4 hours or less guaranteed (our goal is 2 hour)
• IT Professionals are available to answer your questions by phone when not onsite at your office
• Increased flexibility for busy times, slow times, projects, upgrades
• Will never quit because of career or job change like full time employee

Affordable:

• No Interviewing process overhead, like full time employee
• No Payroll tax overhead, like full time employee
• No Vacation Pay overhead, like full time employee
• No Workers Compensation overhead, like full time employee
• No Training Cost overhead, like full time employee
• No Performance Review overhead, like full time employee
• No Background check overhead, like full time employee
• Predictable Monthly budget
• We don't mark up on hardware or software that is recommend

Accountable:

• Satisfaction Guarantee
• Director of IT management oversight (MCSE)
• Certifie
• Support Advisor management oversight
• Follow Microsoft Standards and industry standard best practices
• Support systems created to ensure items don't fall through the cracks
• Detailed documentation of your network and support visits available to view 24/7/365

Knowledgeable:

• Microsoft Certified and Trained
• Comptia A+ Certified and Trained
• IBM Certified and Trained
• Not Learning on Your Time
• Weekly Training and Review Meetings